Estate 3.75ct Diamond 18k White Gold Heart Pendant Necklace

Any item purchased from israelrose.com can be returned regardless of the reason for the return.

Customers have 7 days (5 business days from the day of receipt of the merchandise) to return their purchases in order to receive a full refund minus Shipping and Insurance charges or any other extra charges that occurred during the transaction (e.g. we charge 3.25% restocking fee for any returned merchandise and 3.5% for purchases made with American Express).

All over the counter sales are final and no exchange or return will be allowed.

We ship anywhere in United States including Alaska and Hawaii. We also ship to Western Europe, Australia, New Zealand and most parts of Canada.

Domestic Shipping is FREE for purchases made from this website. However, the buyer is still responsible for the insurance fees.

We ship to PO BOX addresses and all shipments must be made to a physical address with someone present to sign for the package.

Keep your jewelry looking its best with simple daily care.

Daily Essentials

• Put jewelry on last, take it off first.
• Avoid perfumes, lotions, sweat, swimming, and sleep.
• Keep pieces away from chemicals and cleaners.

Cleaning at Home

Gold, Platinum & Diamonds:
Soak in warm soapy water, brush gently, rinse, and dry with a soft cloth.

Gemstones:
Use mild soap and a soft cloth only. Avoid ultrasonic cleaners.

Estate & Antique Pieces:
Fragile—skip DIY polishing and get a professional check if unsure.

Storage

• Store pieces separately to prevent scratches.
• Use soft pouches or lined boxes.
• Keep silver in airtight bags.
• Never store pearls in plastic.

Professional Maintenance

Have jewelry inspected every 6–12 months to check prongs, settings, clasps, and overall wear. Professional cleaning restores brilliance and protects older pieces.

Special Notes

• Pearls: Wipe after wear; avoid sprays; restring as needed.
• Opals & Emeralds: Sensitive to heat and vibration—clean gently.
• Filigree/Vintage: Very delicate—handle lightly.

When to Bring It In

If you notice loose stones, bent prongs, cracks, broken clasps, or heavy tarnish, get professional help immediately.